We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at gmfashion7871@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gmfashion7871@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at gmfashion7871@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at gmfashion7871@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at gmfashion7871@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at gmfashion7871@gmail.com.

Return & Refund Policy

Last Updated: October 1, 2026

At Mahalakshmi Trade, we want you to be happy with your purchase. If you receive a wrong, damaged, defective, or incorrect product, you can request a return or exchange according to the policy below.

1. Return Window

Products can be requested for return or exchange within 7 days from the date of delivery.

The return request must be raised within 7 days of receiving the product.

2. Eligible for Return / Exchange

A product is eligible if:

• The product received is wrong or different from what was ordered
• The product is damaged or defective
• The product has a manufacturing defect
• The size received is different from the size ordered
• The product received is incomplete or has a missing item

The product must be:

• Unused
• Unwashed
• Unworn
• Free from stains, perfume or other marks
• With original tags attached
• In original packaging, wherever applicable

3. Size Exchange

If you ordered the wrong size, size exchange may be available subject to stock availability.

The product must be unused, unwashed and have the original tags attached.

If the requested replacement size is unavailable, we may provide an alternative resolution such as store credit or refund, as applicable.

4. Non-Returnable Products

Returns may not be accepted for products that:

• Have been washed
• Have been worn or used
• Have been altered or modified
• Have damaged or removed tags
• Have stains, marks, perfume smell or other signs of use
• Are damaged after delivery due to customer handling

Sale/clearance products may also be non-returnable if clearly marked as "Final Sale" on the product page.

5. Wrong / Damaged Product

If you receive a wrong or damaged product, please contact us within 48 hours of delivery.

Please provide:

1. Order number
2. Clear photos of the product
3. Photos of the packaging/shipping label
4. A short description of the issue

For damaged/wrong-product claims, we may request an unboxing video to help verify the issue.

6. Return Shipping Charges

For an approved return caused by:

• Wrong product
• Damaged product
• Manufacturing defect
• Incorrect size sent by us

Mahalakshmi Trade will arrange or bear the applicable return shipping cost, subject to verification.

For customer-requested size/style changes, any applicable return shipping charges may be borne by the customer.

7. Refund Process

Once the returned product reaches us, it will be inspected.

After the return is approved, the refund will be processed to the original payment method, wherever supported.

Refund processing time may vary depending on the payment provider/bank.

Shipping charges, where applicable, may be non-refundable unless the return is due to an error on our part or another applicable circumstance.

8. Exchange Process

For an approved exchange:

Return product → Quality check → Replacement dispatched

Replacement is subject to product and size availability.

If the replacement product is unavailable, we will contact you regarding the available refund/store-credit options.

9. How to Request a Return

Please contact us with:

Order Number:
Customer Name:
Reason for Return:
Photos/Videos:

You can contact us through the contact details provided on our website.

10. Return Address

Mahalakshmi Trade
[vaigalmedu bus stop ,near by TUP maave mill,kallakaadu, veerapandi, tirupur]
[Tamilnadu – 641605]
India

Important: Please do not send any product to the return address without receiving return instructions/approval from us.

11. Refund Timeline

Refunds are initiated after the returned product is received and successfully inspected.

The actual time taken for the amount to appear in your bank account/card/UPI account depends on the payment provider and banking system.

12. Cancellation

Cancellation requests can be made before the order is shipped.

Once an order has been shipped, cancellation may not be possible and the customer may need to follow the applicable return process.

13. Contact Us

Mahalakshmi Trade
Website: www.mahalakshmitrade.com
Email: [gmfashion7871@gmail.com]
WhatsApp/Phone: [7871887378]